My domain isn't working

Your page showing at your own address again, cause by cause.

Checked against the app on

Your page showing at your own address again.

Plan: Pro and Studio.

  • "No CNAME record for … yet": new records can take up to an hour. Then choose Check the record again.
  • "… points at …. Change it to …": the record goes somewhere else. Change its value to the one the editor shows, pages.zest.studionine.agency.
  • You used the bare domain (yoursite.com): most domain companies don't allow this kind of record there. Use an address with something in front, like links.yoursite.com.
  • You use Cloudflare: set the record to DNS only (the grey cloud). With the proxy on, the editor can't see where it points.
  • "That domain is already connected to another page." Each domain can show one page. Remove it from the other page first, or ask us in Support.
  • It was working and stopped: your own domain needs Pro or Studio. If your trial ended or you moved to a smaller plan, your page is back at its zest.studionine.agency address only.
  • The browser warns the site isn't secure: the certificate can take a few minutes after it goes live. If the message said adding it for HTTPS didn't work, tell us in Support.