Help with your page
Step by step answers, written from the editor itself. Can’t find yours? Ask us and a person replies.
Getting started
- Make your pageClaim your address, pick what the page is for and have a page ready to paste into your bios.
- Move from LinktreeCopy your links and profiles from Linktree, or another link in bio, onto your page in one paste.
- Put your page in your Instagram bioYour address in your Instagram bio, with visits from Instagram counted properly.
- Use the Overview tabYour page's address, this week's numbers, what's left to set up and quick ways to the things you do most.
- Find any setting with ⌘KType what you're looking for and jump straight to it, from a setting to a block to add.
Your page
- Add a blockPut a new block on your page, from a link to a live feed, a product or a signup.
- Add a linkPut a link on your page, choose how it looks and move it to the right place.
- Move, hide or delete a blockPut your blocks in the order you want and take anything out of date off the page.
- Schedule a blockMake a block show and hide itself on the dates you choose, and check it before the day.
- Change your page addressA new address for your page, with the old one still working for 30 days.
- Get a QR code and print a posterDownload your page's QR code, or print table cards and a window poster in your page's colours.
- Run client pages with StudioYour agency's name on every page, client logins with approval, bulk edits and a monthly report.
Looks
Blocks
- Connect your YouTube channelYour newest videos, episodes or posts at the top of your page, added by themselves.
- Add your gig or event datesYour dates on your page with ticket links, and past dates gone by themselves.
- Add your opening hoursA block that says open now or closed by itself, in your own time zone, with holidays.
- Add a clock, weather or other widgetLive widgets for your page: your local time, the weather, a countdown, now playing, Discord status and a GitHub repository.
Insights
Selling and signups
- Sell a productA product, your shop or a tip jar on your page. We take 0% of the sale, on every plan.
- Collect email addressesA signup box on your page, with every email kept for you to export, and sent on to Mailchimp or Kit if you like.
- Export your email listEvery email on your list in a spreadsheet, whenever you like, and how to write to them.
- Let fans follow your page and get alertsA Follow button for news when something new lands, and a "Tell me when it's out" email for a launch.
Domains
Billing
- What each plan includesFree, Plus, Pro and Studio side by side, and what changes when you move down a plan.
- Change or cancel your planMove to a different plan, or none, with nothing on your page lost.
- Get a refund within 14 daysCancel a new plan within 14 days and get your money back, less the days you used.
- When your free trial endsWhat changes when your 14 days of Pro run out, and how to keep it.
Account and privacy
Fixes
- My new video isn't showingWhy a new video, episode or post hasn't reached the top of your page yet, and how to fix it.
- My domain isn't workingYour page showing at your own address again, cause by cause.
- My page says "This page isn't available"Your page back in front of visitors.
- My colours changed by themselvesYour page back in the colours you chose.
- The Follow button or Write to your list is missingWhy these are hidden, and what to use until they're on.
- Changes aren't showing on my pageYou've made a change in the editor but visitors can't see it. Here's what to check.
Still stuck
Tell us what you were trying to do. A person reads every message, usually within a working day.