Change or cancel your plan

Move to a different plan, or none, with nothing on your page lost.

Checked against the app on

A different plan, or none, with nothing on your page lost.

Plan: every plan.

  1. Open Your account, from the sidebar in the editor or the account menu. (Or in the editor: Settings › Page, then Change plan.)
  2. Under Plan and billing, choose Monthly or Yearly, 3 months free.
  3. Your first paid plan: tick the box that starts Start my plan straight away, then choose Choose Plus, Choose Pro or Choose Studio and pay on Stripe's page.
  4. Already paying: choose Move up to … to start a bigger plan now. You pay the difference for the rest of the period. Move to … a smaller plan takes effect when the period you've paid for ends.
  5. To cancel: choose Card, invoices or cancel. This opens Stripe's page, where you can cancel, change your card or download invoices.

After cancelling, your plan carries on until the end of what you've paid for, then your account moves to Free. Nothing is deleted. Within 14 days of a new plan starting, you can also cancel and get money back. See Get a refund within 14 days.

If it doesn't work

  • "Tick the box above the plans to start your plan straight away." Tick it, then choose your plan again.
  • "Online payments aren't switched on yet": ask us in Support and we'll change your plan for you.
  • Your plan hasn't changed after paying: it updates within a moment. Refresh the page.
  • "Nothing was charged": you left Stripe's page before paying. Choose a plan again when you're ready.