Changes aren't showing on my page

You've made a change in the editor but visitors can't see it. Here's what to check.

Checked against the app on

Work down this list. Most problems are one of the first three.

  1. Check it saved. The top bar says Saved once a change is stored. If it says Not saved, your changes are kept in the editor. Check your connection and make any small change to try again.
  2. Reload the live page. Choose View page in the top bar, then reload it. Your phone's browser may be showing an older copy.
  3. Check the block is showing. In Build, its toggle should be on. A block marked Hidden or with a schedule chip isn't showing right now.
  4. Check the page isn't paused. A banner at the top says Paused when your account has more pages than its plan includes. Choose Keep this one live instead, or move up a plan.
  5. Check you're on the right page. The page picker at the top left shows which page you're editing.
  6. On a client login, your changes save as a draft. The agency that runs the page approves them before they go live.
  7. Colours went back. On a plan without your own colours, the page shows Zest's colours. See My colours changed by themselves.

Still not right? Ask us with the page's address and what you changed.